FAQ/ Help Centre

Q: How do I use Ratanjot Pain Relief Oil?
A: Apply a small amount on the affected area before sleep. Massage gently using upward to downward motions on muscles, joints, calves, or back. Use regularly for the best results.

Q: Can I use it for joint, muscle, back, and calf pain?
A: Yes! Our herbal oil is specially formulated to relieve joint stiffness, muscle aches, calf tension, and back discomfort naturally.

Q: How should I store the oil?
A: Keep the bottle in a cool, dry place away from direct sunlight.

Q: How long will the oil last?
A: For maximum effectiveness, use it within [insert months, e.g., 12 months] of purchase. Always check the bottle for the “best before” date.

Q: Do you ship internationally?
A: Currently, we only ship within Pakistan. We do not offer international shipping at the moment.

Q: Are there any shipping charges?
A: Shipping is completely FREE! You pay only for the product, and we deliver it to your doorstep.

Q: How does the delivery process work?
A: Here’s our simple 3-step delivery process:

1. Order Taking: Your order is received via our website, confirmed over a call, and packed.

2. Dispatching: The package is logged, invoiced, packed, and handed over to our delivery partner.

3. Shipping: The parcel reaches your address. After delivery, our team may follow up for feedback or post-purchase support.

Q: How long will delivery take?
A: Orders are typically delivered within [insert estimated delivery days] across Pakistan. Please ensure your address and contact number are correct to avoid delays.

Q: How can I contact Ihsan Naturals for support?
A: You can reach us at:

• Phone / WhatsApp: [0309-4192078]

• Email: [ihsannatural8@gmail.com]